HR Business Partner (m/w/d)

Global Blue pioneered the concept of Tax Free Shopping 40 years ago. Through continuous innovation, it has become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers.

http://www.globalblue.com/corporate/

HR Business Partner

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About the Role

A key role within the HR department, this position acts as a strategic HR Business Partner for a dedicated organizational area within Global Blue.

The holder of this role ensures correct deployment of group and local projects and takes over a mentoring function to dedicated AVPs, Senior Managers, Managers and Team Leads; Supports Country HR Business Partner in collaborating with higher management (ExCom members, Managing Directors and VPs) and the Workers Council; Plays an active role in all stages of employee life cycle - from successful onboarding and further development to retention and professional separation; Provides excellent support to the employees; Closely cooperates with all external stakeholders; Takes care of HR topics related to the needs of the organization.

This role is a client facing position - credibility is built by delivering on promises, maintaining a confidential and professional approach to work and displaying our values through the delivery of timely and accurate information in a proactive and professional way.

Responsibilities

* Strategic Partner to Business: client facing role; Proactively interacts and builds strong relationships with key stakeholders to develop and support the execution of HR services in line with Country HR Roadmap and corporate culture; Handles sensitive issues, provides guidance, ensures legal compliance.
* HR Business Partnering: provides expert guidance on HR policies, processes, and best practices; Manages complex employee relations cases and conflict resolution within the framework of Austrian legal regulations.
* Austrian Labor Law Expertise and Experience with Collective Bargaining Agreements: ensures all HR activities including employment agreements, leave requests, terminations, disciplinary actions adhere to Austrian labor law and the respective collective bargaining agreement; Provides guidance and expert advice to managers and employees.
* Employee Life Cycle Management: oversees and manages all aspects of the employee life cycle; Ensures compliance with Austrian labor law.
* Workers Council Collaboration: works in close collaboration with the Workers Council, builds strong relationships and fosters a positive working environment through a collaborative problem-solving approach.
* Project Implementation: leads local implementation of HR projects in alignment with Country HR Roadmap.
* Workday Management: manages all HR processes within Workday; provides technical support to people managers and employees; ensures compliance.

Main KPI's

* Provides support to people managers and acts as a partner to them
* Delivers implementation of group and local HR projects
* Ensures HR processes related to employee life cycle process are followed
* Conducts regular HR process audits and can provide analysis and recommendation

Competencies

* Has a passion for HR and is keen to develop skills
* Has an approachable manner
* Takes pride in their work and has an eye for detail
* Takes ownership of their responsibilities
* Can act independently with minimal support and guidance

Qualifications and education requirements

* University degree (preferably in human resources or business psychology)
* Certification of completed course in Austrian labor law
* Further training in HR-relevant areas (e.g. employment law, coaching, organizational development)
* At least 5 years of experience in HR, at least 2 years in a similar role as HR Business Partner or HR Generalist in a complex international environment
* Proven track record of successful collaboration in highly complex organizations
* Experience with interactions at all levels of management"

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