Service Desk Specialist f/m/x

Service Desk Specialist f/m/x

We are seeking an IT Support Specialist f/m/x to provide essential information technology services to our end users. In this role, you will ensure timely resolution of reported incidents and handle service requests with professionalism. If you have a solid understanding of IT support and enjoy assisting others, we encourage you to apply. Join us in delivering reliable technology solutions as

Service Desk Specialist f/m/x (maternity leave cover for 24 months)

What to expect:

* Provide technical service and support to process service requests from end users promptly for all PC hardware, software, and associated peripherals
* Deploy and maintain existing PCs and associated peripherals, including new installations and redeployment of equipment to established standards
* Install and configure operating systems and software (through SCCM) to agreed standards
* Deliver professional, courteous, and timely responses to end users on all IT-related matters
* Log and maintain support calls, documenting outcomes to facilitate the resolution of common queries
* Compile and maintain an accurate inventory and asset register of hardware and software
* Create and disseminate technical documentation, guidelines, and procedures for the IT department

What we expect:

* University or College - Degree/Diploma in Information Science and Technology or equivalent
* Experience of PC hardware, operating systems and applications software
* Experience of working in a user support environment for a minimum of 2 years
* Experience in handling IT related Projects
* Advanced fluent English (oral and in writing), Germin is an advantage
* Very good understanding of client hardware and software
* Brought experience with Windows operations systems and MS Office products
* Basic Network (LAN, WIFI, VPN, etc.) knowledge
* ITIL Certificate and basic project management know-how is an advantage
* Outstanding communication skills and intercultural competence
* High Self-motivation and problem solving skills

What we offer:

* Exciting and varied tasks in an international company with an extensive history
* Modern work equipment, flexible working hours and home office option
* Semperit Onboarding Academy and attractive training opportunities
* Job ticket Vienna
* Health promotion & food vouchers
* Numerous benefits from the company and the local works council

Please note that this position is a maternity leave cover (24 months), offering an excellent opportunity for individuals seeking temporary employment in an exciting and dynamic role. Apply now online!

Location: 1100 Vienna - global head office (QBC) at the central railway station (Hauptbahnhof)

Gross annual salary: at least EUR 47,000 (according to collective agreement, full-time), overpayment possible depending on professional qualifications and experience

Are you interested? Then apply online now!

As a global player with Austrian roots, we live diversity! We do not differentiate between gender, nationality, ethnic and social origin, religion, ideology, disability, age, sexual orientation and identity.

LI-SEMPERIT

LI-Hybrid

Die börsennotierte Semperit AG Holding ist eine international ausgerichtete Unternehmensgruppe, die mit ihren beiden Divisionen Industrial Applications und Engineered Applications Polymer-Produkte entwickelt, produziert und in über 100 Ländern weltweit vertreibt. Die Division Industrial Applications fokussiert mit hocheffizienter Fertigung und Kostenführerschaft auf industrielle Anwendungen; hierzu zählen Hydraulik- und Industrieschläuche sowie Profile. Die Division Engineered Applications enthält Rolltreppenhandläufe, Fördergurte, Seilbahnringe, weitere Engineered Elastomer-Produkte sowie die Rico-Gruppe und legt den Schwerpunkt auf maßgeschneiderte technische Lösungen. Die Zentrale des österreichischen Traditionsunternehmens, das seit 1824 besteht, befindet sich in Wien.

Semperit AG Holding Am Belvedere 10 1100 Wien Österreich www.semperitgroup.com