Field Service Engineer Part Management (m/f/d)

IMS Nanofabrication GmbH is a high-tech Austrian company with headquarters in Brunn am Gebirge and further subsidiaries in Vienna, Taiwan, South Korea, and the USA. We are a leading global supplier in the field of semiconductor technology. With our mask writers, we contribute significantly to the global semiconductor industry and enable the production of state-of-the-art chips that are used in powerful cell phones, PCs and data centers.

Field Service Engineer Part Management (m/f/d)

This job revolves around the meticulous management of parts crucial for servicing and maintaining equipment. With a focus on efficiency and precision, this position plays a vital role in ensuring the smooth functioning of service operations and enhancing customer satisfaction.

Your Responsibilities:

* Handling parts for Service:
* Responsible for creating and maintaining scalable Service parts demand and Service Bill of Materials (BOM)
* Point of contact in Service for PPC and Logistics teams.
* Communication, bookkeeping and coordination of parts demand for Service in branches for planned and non-planned maintenance.
* Managing shipments of Service parts to abroad storages for scheduled and non-scheduled maintenance
* Accountable for Service parts handling process optimization.
* Responsible for Service parts for upgrades (roll-out):
* Determining part needs for upgrades (roll-out impacted tools list).
* Scheduling exchanges in alignment with Key Account & local Service Manager.
* Management of outdated parts (use up, return, scrap).
* Support role in Service:
* Perform standard and nonstandard maintenance tasks and support PMs on the MBMW tools in Austria and at Customer sites upon need.
* Willingness to travel abroad to collaborate with local engineers.

Your Qualification:

* At least 3 years of professional experience in the semiconductor or automotive industry or 3 years within IMS
* Technical education in the fields of electrical or mechanical engineering or similar
* Careful, detailed and structured working method
* Strong communication and social skills as well as extraordinary service orientation
* Good knowledge of vacuum systems, electronics and/or mechanics
* Programming knowledge (SPS, Python) and experience with Linux systems is advantageous
* Practical experience in engineering (mechanical or electrical) preferred

We offer:

* We are a leading high-tech company with headquarters in Austria and international subsidiaries (Taiwan, Korea, USA)
* Excellent professional and personal development opportunities in an international company
* Very cooperative and motivated team with short communication channels
* Top-equipped workplace (modern office, laptop, height-adjustable desk, very good company restaurant)
* An attractive salary package that starts at an annual gross salary of 42.000,- EUR for this position and can be higher depending on experience (KV Metal industry). In addition, all employees benefit from the company's success with an IMS bonus program.

Employees' voices

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Our Values

* Reliability
* Innovation
* People

Your Benefits

* Beverages
* Fruits
* Events
* Development
* Health
* Buddy System
* Discounts
* Working Hours
* Cooperative Spirit
* IMS Restaurant
* E-Charger
* Free Parking
* Travel
* Cleanroom

Further information about IMS Nanofabrication can be found at www.ims.co.at.

Apply now

IMS Nanofabrication GmbH
Wolfholzgasse 20 - 24 Brunn am Gebirge Austria +43 2236 37 310 www.ims.co.at

We write the future.